PSI is responsible for the end-to-end ticketing of all approved VA technologies and works with the VA’s IT department and appropriate third parties that provide IT support or services to the VA. Our staff remotely manages, diagnoses, and resolves issues related to VA desktops, laptops, and software.​ PSI staffs three managed services centers in Barbourville, KY, Bossier City, LA, and El Paso, TX.